1. Kev pabcuam chaw taws teeb
Tom qab tau txais tus neeg siv qhov kev thov kev pabcuam, yog tias kev pabcuam kev pabcuam hauv xovtooj tsis tuaj yeem daws cov khoom siv tsis ua haujlwm, lossis tib lub sijhawm raws li kev pabcuam hauv xovtooj, Shanghai Energy yuav siv cov kev pabcuam pabcuam rau cov chaw taws teeb raws li qhov xav tau thiab tom qab tau txais kev pom zoo ntawm tus neeg siv.
Nyob rau hauv cov txheej txheem ntawm kev txhawb nqa tej thaj chaw deb, Shanghai Zog kuaj xyuas qhov teeb meem ntawm cov neeg siv khoom ntawm cov chaw taws teeb kawg thiab tawm tswv yim txog kev daws teeb meem.
2. Kev pab cuam kho dua tshiab
(1) Nyob rau hauv qhov kev tshwm sim tsis ua hauj lwm ntawm cov khoom lag luam vim software tsim, Peb yuav muab cov kev pab cuam hloov kho software los daws cov teeb meem thaum tsim nyog.
(2) Rau kev txhim kho lub kaw lus, ntxiv thiab tshem tawm cov haujlwm, thiab hloov kho cov software version kom tau raws li cov kev xav tau tshiab tom qab tus neeg siv yuav khoom, peb yuav muab cov software hloov kho cov ntaub ntawv hloov tshiab dawb.
(3) Kev hloov kho software uas tsis cuam tshuam rau tus neeg siv kev lag luam yuav tsum tau ua hauv ib hlis.
(4) Xa cov phiaj xwm hloov kho software rau tus neeg siv hauv daim ntawv sau.Ntawm qhov chaw tsis cuam tshuam rau kev lag luam ib txwm ntawm cov neeg siv ntau li ntau tau, lub sijhawm hloov kho software yuav raug lees paub los ntawm Shanghai Zog thiab cov neeg siv.
(5) Thaum lub sijhawm hloov kho software, tus neeg siv yuav tsum xa cov neeg ua haujlwm saib xyuas tuaj koom thiab muab kev koom tes tsim nyog thiab kev pab.
3. Kev pab daws teeb meem
Raws li qhov cuam tshuam ntawm kev ua txhaum ntawm cov neeg siv kev lag luam, Shanghai Zog faib kev ua txhaum rau plaub theem, uas tau txhais raws li hauv qab no
| Qib tsis tiav | Fault Description | Teb Sijhawm | Lub Sijhawm Ua Haujlwm |
| Class A Failure | Feem ntau yog hais txog qhov tsis ua haujlwm ntawm cov khoom thaum lub sijhawm ua haujlwm, ua rau tsis muaj peev xwm paub txog cov haujlwm yooj yim. | Teb tam sim ntawd | 15 feeb |
| Class B Failure | Nws feem ntau yog hais txog qhov muaj feem pheej hmoo ntawm qhov tsis ua haujlwm ntawm cov khoom thaum lub sijhawm ua haujlwm, thiab tej zaum yuav ua rau lub luag haujlwm tseem ceeb ntawm cov khoom siv tsis tuaj yeem ua tiav. | Teb tam sim ntawd | 30 feeb |
| Chav Kawm C ua tsis tiav | Nws tsuas yog hais txog cov teeb meem uas cuam tshuam ncaj qha rau cov kev pabcuam thiab ua rau muaj kev ua haujlwm zoo thaum lub sijhawm ua haujlwm ntawm cov khoom. | Teb tam sim ntawd | 45 feeb |
| Class D Failure | Feem ntau yog hais txog cov kev ua txhaum uas tshwm sim thaum lub sijhawm ua haujlwm ntawm cov khoom lag luam, cuam tshuam los yog cuam tshuam rau kev ua haujlwm thiab kev pabcuam. | Teb tam sim ntawd | 2 teev |
(1) Rau Chav Kawm A thiab B qhov tsis raug, muab 7 × 24 teev ntawm cov kev pabcuam thiab cov khoom seem lav, thiab koom tes nrog cov neeg siv khoom los daws cov teeb meem hauv 1 teev rau qhov ua txhaum loj, thiab daws cov kev txhaum loj hauv 2 teev.
(2) Rau qib C thiab D qhov tsis raug, thiab qhov txhaum yog tshwm sim los ntawm software thiab kho vajtse tsis xws luag, Peb yuav daws tau lawv los ntawm kev hloov kho software yav tom ntej lossis kho vajtse hloov kho.
4. Kev pab cuam debugging
Shanghai Zog yuav muab cov kev pab cuam debugging los yog nyob rau hauv qhov chaw rau tag nrho cov series ntawm EMU cov khoom yuav los ntawm cov neeg muas zaub raws li cov neeg yuav tsum tau, thiab tus neeg saib xyuas tom qab-muag kev pab cuam yuav xaiv cov neeg ua hauj lwm technical los nqa tawm docking raws li kev xav tau ntawm kev pab cuam debugging.Txiav txim siab lub sij hawm debugging, tus naj npawb thiab hom khoom siv debugging, tus naj npawb ntawm cov kev pab cuam, thiab lwm yam. Tshaj tawm cov phiaj xwm commissioning thiab npaj cov neeg ua haujlwm.
